Data Protection

Joya70 Privacy Policy — Your Data, Our Responsibility

Everything about how the information you provide on joya70 is collected, stored, and protected is laid out clearly here. We treat your privacy with the utmost respect.

Last Updated: January 2026
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1Introduction & Commitment

Welcome to joya70 (www.joya70.bet). This Privacy Policy ("Policy") sets out our commitment to how your personal data is collected, used, stored, and protected. By registering on joya70, playing games, or using our services, you are considered to have accepted the terms of this Policy.

We believe privacy is a fundamental right in the digital age. That is why joya70's privacy policy is built on international data protection standards — so every user in Bangladesh can use the platform with complete confidence. This policy is written in plain, straightforward language, with nothing hidden behind complex legal terms.

Joya70's privacy policy may be updated from time to time. When changes are made, we will notify you at your registered email address, and the updated date will be clearly displayed at the top of this page.

This privacy policy applies solely to the joya70.bet website and mobile app. Third-party links and services are governed by their own respective policies.

2What Information We Collect

We collect certain information to improve your experience on the joya70 platform and deliver secure services. Below is a full breakdown of what we collect and why.

Directly from you

Data type Why It's Collected
Full name Account verification and identity confirmation
Mobile number OTP verification, support, and security notifications
Email Address Account Confirmation & Important Notifications
Date of birth Age Verification (to confirm 18+)
National ID / Passport KYC verification and regulatory compliance
Payment information (Mobile Pay, Nagad number) Deposit & Withdrawal Processing

Automatically Collected Information

  • Device Information: Device type, operating system, and browser information.
  • IP Address: Security verification and geo-restriction enforcement.
  • Usage patterns: Which games you played, how long you played, and which pages you visited.
  • Transaction History: Deposit, withdrawal, and betting activity.
  • Cookies & Tracking Data: For session management and a personalized experience.

We never store your password or full payment card number. All payment processing takes place over fully encrypted channels.

3How your information is used

Joya70 uses your information only for specific, defined purposes. We never use your data for marketing without your consent.

  • Service Delivery: Ensuring account management, payment processing, and a seamless gaming experience.
  • Security: Detecting fraud, preventing unauthorized access, and keeping your account secure.
  • Legal compliance: Meeting regulatory requirements and complying with KYC and AML policies.
  • Personalization: Delivering game recommendations and offers tailored to your preferences.
  • Support: Providing customer service and resolving issues.
  • Improvement: Improving platform performance and user experience.
  • Notification: Keeping you informed about important updates, promotions, and offers (with your consent).

If you'd prefer not to receive promotional emails or SMS, you can unsubscribe at any time through your account settings or by emailing support@joya70.bet.

4Data storage and retention

Joya70 stores your data on secure servers. We only retain information for as long as necessary — once it's no longer needed, it is securely deleted.

Data type Retention period
Account Information 5 years after account closure
Transaction history Up to 7 years (as required by law)
KYC Documents 5 years after account closure
Gaming activity logs 2 years
Support conversations 1 Year
Cookie Data 30 days to 1 year (depending on type)

Our servers are hosted in ISO 27001-certified data centers. All data is stored in encrypted form and backed up on a regular basis.

5Data sharing policy

Joya70 never sells your personal information. However, limited information may be shared in specific circumstances, as detailed below.

When information may be shared

  • Payment Processors: With Mobile Pay, Nagad, and Rocket for deposit and withdrawal processing.
  • Legal Authorities: In response to a court order or a lawful request from a regulatory authority.
  • Security partners: For fraud detection and anti-money laundering purposes.
  • Technology service providers: Technology partners who support platform operations (subject to NDA).

When sharing data with third parties, we provide only what is strictly necessary, and they are required to uphold our privacy standards.

What We Never Do

  • Selling your information to marketing companies.
  • Transferring your information to unrelated third parties.
  • Sharing your information on social media platforms without your consent.
  • Sharing your information with insurance or credit companies.

6Cookies policy

Joya70 uses cookies on its website and app. Cookies are small text files stored on your device that help us improve our services.

Types of Cookies We Use

  • Essential Cookies: Required for login sessions, security, and core platform functionality. These cannot be disabled.
  • Functional cookies: To remember your preferences (language, theme). These are optional.
  • Analytics Cookies: Collecting anonymous data to understand and improve platform usage.
  • Marketing cookies: To show relevant offers and promotions (you can opt out).

You can manage cookies through your browser settings. However, disabling essential cookies may affect some features on joya70.

7Security measures

Joya70 follows the highest industry standards to protect your data. Our security infrastructure has been continuously tested and upgraded over the years.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): Enabling OTP verification at login.
  • Firewall Protection: Advanced firewall and intrusion detection system.
  • Regular Security Audits: Regular audits conducted by third-party security specialists.
  • Data Masking: Sensitive information is partially masked even from staff.
  • 24/7 Monitoring: Round-the-clock security monitoring team.

If you notice any unusual activity on your account, change your password immediately and contact us at support@joya70.bet. We will take action right away.

8Your Data Rights

Under joya70's Privacy Policy, you have full control over your own data. Contact us to exercise any of the rights listed below.

Right to Access

You can request to see what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You can request that your data be used only for specific, limited purposes.

Right to Data Portability

You can request your data in a portable format (CSV/JSON).

Right to Object

You can object to your data being used for marketing or profiling purposes.

We will respond to any rights request within 30 working days. Email us at support@joya70.bet.

9Child & Minor Protection

Joya70 is firmly committed to protecting minors. Our platform is strictly for users aged 18 and above.

  • Date of birth is verified at registration, and accounts for users under 18 are not permitted.
  • Age is verified during the KYC process by checking a national ID card or passport.
  • We do not knowingly collect any information from individuals under the age of 18.
  • If an underage account is detected, it is suspended immediately and all associated data is deleted.
  • If parents have any concerns, they can reach us at support@joya70.bet.

If you suspect someone underage is using joya70, please notify us immediately. We will take prompt action.

10Policy Changes & Updates

Joya70's Privacy Policy may be updated from time to time due to business changes, legal requirements, or technical improvements. For any significant changes, we will notify you through the following means:

  • A notification will be sent to your registered email.
  • The update date at the top of this page will be revised accordingly.
  • For significant changes, a pop-up notification will be shown at login.
  • You will be given the opportunity to consent before any new policy takes effect.

We recommend checking this page from time to time. Continued use of the platform after a policy update will be taken as your acceptance of the revised policy.

11Contact & Complaints

If you have any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated privacy team. We take every message seriously.

  • Email: support@joya70.bet
  • Live Chat: Chat button at the bottom-right corner of the website
  • Response Time: Up to 30 working days
  • Support hours: 7 days a week, 24 hours a day

Our Bengali-speaking privacy support team is always on hand to answer your questions. Mark your email subject as "Privacy Inquiry" for a faster response.

How We Protect Your Privacy

Every measure taken at joya70 is aimed at keeping your information and identity safe.

End-to-End Encryption

Every transaction and piece of personal information you share is protected by 256-bit SSL encryption — no one can intercept or read your data in transit.

Strict KYC verification

Every account goes through identity verification — this keeps not just our platform, but your account safe too.

Zero Data Selling Policy

Joya70 never sells your personal information to third parties. Your data belongs to you alone.

Two-Factor Security

Enable 2FA to add an extra layer of protection to your account. OTP verification is required at every login.

Clear policies in Bengali

Our Privacy Policy is written in plain, straightforward language — no complex legal jargon. Every term is clearly explained.

24/7 Privacy Support

For any questions about data protection, our Bengali-speaking support team is available 24/7, seven days a week.

Your information is completely secure — join us now!

Your privacy is protected at joya70. Register today and start your journey on Bangladesh's most secure gaming platform.

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